Terms of Service

Last updated: January 27, 2026

Welcome to contentFlux. These Terms of Service ("Terms") govern your access to and use of the contentFlux website, platform, applications, and services (collectively, the "Services") provided by contentFlux, Inc. ("contentFlux", "we", "us", or "our").

Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Services

contentFlux provides a marketing operations platform that includes AI-powered content generation, content management, multi-channel publishing, analytics, and collaboration tools. The specific features available to you may depend on your subscription plan.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4. Account Registration and Security

To access certain features of the Services, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized use of your account or any other security breach

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or no longer current, or if you violate these Terms.

5. Subscription Plans and Fees

Subscription Plans

We offer various subscription plans with different features and pricing. The details of each plan are available on our pricing page. We reserve the right to change our plans and pricing at any time upon reasonable notice.

Payment

By subscribing to a paid plan, you agree to pay all applicable fees. Fees are charged in advance on a monthly or annual basis, depending on your selected billing cycle. All fees are non-refundable except as expressly stated in these Terms or required by law.

Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for the renewal fees.

Taxes

Fees do not include taxes, and you are responsible for paying all applicable taxes. If we are required to collect taxes, they will be added to your invoice.

Free Trials

We may offer free trials of our Services. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends. We reserve the right to limit free trials to one per user or organization.

6. User Content

Your Content

"User Content" means any content, materials, data, or information that you upload, submit, store, or transmit through the Services. You retain ownership of your User Content. By using the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute your User Content solely to provide and improve the Services.

Content Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:

  • You own or have the necessary rights, licenses, and permissions to use and authorize us to use your User Content
  • Your User Content does not violate the rights of any third party, including intellectual property rights and privacy rights
  • Your User Content complies with all applicable laws and these Terms

Content Moderation

We do not pre-screen User Content, but we reserve the right (but not the obligation) to review, remove, or disable access to any User Content at our sole discretion, including content that we believe violates these Terms or is otherwise objectionable.

7. AI-Generated Content

Ownership

Content generated by our AI tools based on your inputs ("AI-Generated Content") is considered your User Content. You own the AI-Generated Content you create using our Services, subject to any underlying intellectual property rights.

Use of AI-Generated Content

You are responsible for reviewing and editing AI-Generated Content before use. You acknowledge that:

  • AI-Generated Content may require editing for accuracy, appropriateness, and compliance with applicable laws
  • AI-Generated Content should not be used for purposes that could cause harm, including misinformation, fraud, or harassment
  • You are responsible for ensuring AI-Generated Content complies with applicable laws, including disclosure requirements for AI-generated materials

AI Training

We may use aggregated and anonymized data derived from your use of the Services to improve our AI models. We will not use your specific User Content to train our AI models without your consent. You can opt out of AI training by contacting us at privacy@contentflux.app.

8. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Attempt to gain unauthorized access to the Services, other accounts, computer systems, or networks
  • Use the Services to send spam, phishing messages, or other unsolicited communications
  • Use the Services to generate content that promotes violence, hatred, discrimination, or illegal activities
  • Use automated means (bots, scrapers, etc.) to access the Services without our prior written consent
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Remove, alter, or obscure any proprietary notices on the Services
  • Use the Services in any manner that could damage, disable, overburden, or impair the Services

9. Intellectual Property

Our Intellectual Property

The Services, including all content, features, and functionality (excluding User Content), are owned by contentFlux and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.

Feedback

If you provide us with feedback, suggestions, or ideas about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to you.

Trademarks

"contentFlux", our logo, and other product and service names are trademarks of contentFlux, Inc. You may not use our trademarks without our prior written permission.

10. Third-Party Services and Integrations

The Services may integrate with or contain links to third-party services, websites, or applications. We do not control and are not responsible for these third-party services. Your use of third-party services is governed by their terms of service and privacy policies. We encourage you to review those terms before using third-party services.

11. Confidentiality

We will maintain the confidentiality of your User Content and will not disclose it to third parties except as necessary to provide the Services, as required by law, or with your consent. You agree to maintain the confidentiality of any non-public information about the Services that we disclose to you.

12. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Services, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.

If you use the Services to process personal data of third parties, you are responsible for ensuring that such processing complies with applicable data protection laws, including obtaining necessary consents and providing required notices.

13. Service Availability and Support

Availability

We strive to provide reliable Services, but we do not guarantee that the Services will be available at all times. The Services may be subject to scheduled maintenance, unscheduled outages, or other interruptions.

Support

We provide customer support in accordance with your subscription plan. Support availability and response times may vary by plan.

14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any content, including AI-Generated Content.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTENTFLUX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless contentFlux and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your violation of any applicable laws

17. Termination

Termination by You

You may terminate your account at any time by contacting us or using the account settings. Upon termination, you will no longer have access to the Services, and any unused portion of your subscription will not be refunded unless required by law.

Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity
  • Requests by law enforcement or government agencies

Effect of Termination

Upon termination, your right to use the Services will immediately cease. We may delete your User Content within a reasonable time after termination. Sections that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and indemnification.

18. Dispute Resolution

Informal Resolution

Before filing a formal dispute, you agree to try to resolve the dispute informally by contacting us at legal@contentflux.app. We will try to resolve the dispute informally within 60 days.

Arbitration

If we cannot resolve the dispute informally, you and contentFlux agree to resolve any claims arising out of or relating to these Terms or the Services through final and binding arbitration, except as set forth below. The arbitration will be conducted by JAMS under its Comprehensive Arbitration Rules and Procedures.

Exceptions

Either party may bring a lawsuit in court for claims related to intellectual property infringement or misappropriation. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

Class Action Waiver

YOU AND CONTENTFLUX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

19. Governing Law

These Terms and any disputes arising out of or related to these Terms or the Services will be governed by the laws of the State of California, without regard to its conflict of laws principles. Any litigation not subject to arbitration will be brought exclusively in the federal or state courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts.

20. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of these Terms and, where required by law, provide additional notice such as email notification or a prominent notice within the Services.

Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

21. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and contentFlux regarding the Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms will not be considered a waiver of our right to enforce that provision or any other provision in the future.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, labor disputes, or government actions.

22. Contact Us

If you have any questions about these Terms, please contact us at:

contentFlux, Inc.
Email: legal@contentflux.app
Address: 548 Market Street, Suite 835, San Francisco, CA 94104, USA