Terms of Service

Last updated: February 17, 2026

Welcome to contentFlux. These Terms of Service ("Terms") govern your access to and use of the contentFlux website, platform, applications, and services (collectively, the "Services") provided by contentFlux ("we", "us", or "our").

Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Services

contentFlux is a marketing operations platform that enables users to plan, generate, and publish multi-channel marketing content. The Services include:

  • AI-powered content generation and refinement via the Flux agent
  • AI image generation and editing
  • Multi-platform publishing to social media, email, messaging, and other channels
  • Campaign scheduling and management
  • Team collaboration and workspace management
  • Media library and storage
  • Content analytics and performance tracking

The Services integrate with third-party platforms including, but not limited to, X (formerly Twitter), LinkedIn, Instagram, Threads, Facebook, Pinterest, Bluesky, Discord, Telegram, and Brevo for email delivery. These integrations are subject to the terms and availability of those third-party services.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. For material changes that negatively affect paid subscribers, we will provide reasonable advance notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4. Account Registration and Security

To access certain features of the Services, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized use of your account at help@contentflux.app

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or no longer current, or if you violate these Terms.

5. Subscription Plans and Fees

Subscription Plans

The Services are offered under multiple subscription tiers, each with different feature limits and pricing. Current pricing and plan details are available on our pricing page. We reserve the right to change our plans and pricing at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle following notice.

Payment

By subscribing to a paid plan, you agree to pay all applicable fees. Fees are charged in advance on a monthly or annual basis, depending on your selected billing cycle. Annual subscriptions are billed as a single payment for the full year.

Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for the renewal fees.

Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all applicable taxes, duties, or levies imposed by your jurisdiction. If we are required to collect taxes, they will be added to your invoice.

Free Tier

We offer a free tier of our Services with limited features. We encourage you to use the free tier to evaluate whether the Services meet your needs before purchasing a subscription. We reserve the right to modify, limit, or discontinue the free tier at any time without notice.

6. Refund Policy

General Policy

All fees paid for the Services are non-refundable. This applies to both monthly and annual subscription plans. No partial, prorated, or full refunds will be issued for:

  • Unused time remaining in a billing period
  • Downgrade from a higher-tier plan to a lower-tier plan
  • Failure to use the Services or any of its features
  • Dissatisfaction with the Services
  • Unused AI generation credits, image generation credits, or storage

Annual Subscriptions

Annual subscriptions represent a discounted commitment for a 12-month period. By purchasing an annual plan, you acknowledge that the full annual fee is non-refundable, even if you cancel before the end of the annual term.

Exceptions

We reserve the right to issue refunds or account credits at our sole discretion in exceptional circumstances. Such exceptions do not create an obligation to offer refunds in future cases.

Chargebacks

If you initiate a chargeback or payment dispute with your bank or payment provider instead of contacting us first, we reserve the right to immediately suspend or terminate your account. We encourage you to contact us at help@contentflux.app to resolve any billing concerns before initiating a dispute.

7. Cancellation

How to Cancel

You may cancel your subscription at any time through your account settings.

Effect of Cancellation

Upon cancellation, you will retain access to your paid plan features until the end of your current billing period. Your account will revert to the free tier at the end of the billing period. No refund will be issued for the remaining time in your billing period.

Annual Plan Cancellation

If you cancel an annual subscription, you will retain access to paid features until the end of the 12-month term. The subscription will not auto-renew at the end of the term.

8. User Content

Your Content

"User Content" means any content, materials, data, or information that you upload, submit, store, or transmit through the Services, including marketing briefs, brand information, media files, and campaign content. You retain ownership of your User Content. By using the Services, you grant us a limited, non-exclusive license to process, store, and transmit your User Content solely for the purpose of providing the Services to you.

Content Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:

  • You own or have the necessary rights, licenses, and permissions to use and authorize us to use your User Content
  • Your User Content does not violate the rights of any third party, including intellectual property rights and privacy rights
  • Your User Content complies with all applicable laws and these Terms

Content Moderation

We do not pre-screen User Content, but we reserve the right (but not the obligation) to review, remove, or disable access to any User Content at our sole discretion, including content that we believe violates these Terms or is otherwise objectionable.

9. AI-Generated Content

Ownership

Content generated by our AI tools based on your inputs ("AI-Generated Content") is provided to you for your use. You are responsible for all AI-Generated Content you publish through the Services.

Use of AI-Generated Content

You are responsible for reviewing all AI-Generated Content before publishing. You acknowledge that:

  • AI-Generated Content may require editing for accuracy, appropriateness, and compliance with applicable laws
  • We do not guarantee the accuracy, originality, or legal compliance of AI-Generated Content
  • AI-Generated Content may occasionally produce inaccurate, biased, or inappropriate outputs
  • You are responsible for verifying that AI-Generated Content does not infringe on third-party intellectual property rights
  • You are responsible for ensuring AI-Generated Content complies with applicable laws, including disclosure requirements for AI-generated materials

AI Training

We do not use your specific User Content to train AI models. We select AI providers and configurations that do not use customer data for model training. We may use aggregated and anonymized usage data to improve the Services.

10. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Generate, publish, or distribute content that is illegal, defamatory, harassing, threatening, obscene, or otherwise objectionable
  • Spam, send unsolicited messages, or engage in bulk automated posting that violates platform policies
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Attempt to gain unauthorized access to the Services, other accounts, computer systems, or networks
  • Use bots, scripts, or automated tools to access the Services beyond its intended interfaces
  • Circumvent usage limits, rate limits, or any technical restrictions
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Resell, sublicense, or redistribute access to the Services without our written consent
  • Use the Services to develop a competing product or service
  • Upload malware, viruses, or any other harmful code

We reserve the right to suspend or terminate your account for violations of this section, with or without notice.

11. Intellectual Property

Our Intellectual Property

The Services, including all content, features, and functionality (excluding User Content), are owned by contentFlux and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.

Feedback

If you provide us with feedback, suggestions, or ideas about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation or compensation to you.

Trademarks

"contentFlux", our logo, and other product and service names are trademarks of contentFlux You may not use our trademarks without our prior written permission.

12. Third-Party Services and Integrations

The Services enable you to connect and publish content to third-party platforms. Your use of these platforms is governed by their respective terms of service and privacy policies. We are not responsible for:

  • Changes to third-party platform APIs, policies, or availability
  • Content moderation decisions made by third-party platforms
  • Account suspensions or bans imposed by third-party platforms
  • Data handling practices of third-party platforms
  • Any failure to publish, schedule, or deliver content caused by third-party service outages, API changes, or policy modifications

When you connect a third-party platform, you authorize us to interact with that platform on your behalf using secure authentication tokens. We do not store your third-party platform passwords. You may disconnect any platform at any time through your account settings.

13. Confidentiality

We will maintain the confidentiality of your User Content and will not disclose it to third parties except as necessary to provide the Services, as required by law, or with your consent. You agree to maintain the confidentiality of any non-public information about the Services that we disclose to you.

14. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Services, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.

If you use the Services to process personal data of third parties (such as email subscriber lists), you are responsible for ensuring that such processing complies with applicable data protection laws, including obtaining necessary consents and providing required notices.

15. Service Availability and Support

Availability

We strive to provide reliable Services, but we do not guarantee that the Services will be available at all times. The Services may be subject to scheduled maintenance, unscheduled outages, or other interruptions.

Support

We provide customer support in accordance with your subscription plan. Support availability and response times may vary by plan.

16. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any content, including AI-Generated Content.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTENTFLUX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

18. Indemnification

You agree to indemnify, defend, and hold harmless contentFlux and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services
  • Content you create, publish, or distribute through the Services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your violation of any applicable laws

19. Termination

Termination by You

You may terminate your account at any time by canceling your subscription and contacting us to request account deletion. Upon termination, you will no longer have access to the Services.

Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

  • Violation of these Terms or Acceptable Use policy
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity (with prior notice)
  • Requests by law enforcement or government agencies

Effect of Termination

Upon termination, your right to use the Services will immediately cease. We may delete your data after a reasonable retention period. Any outstanding fees remain due and payable. Sections that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, indemnification, and the refund policy.

20. Dispute Resolution

Informal Resolution

Before filing a formal dispute, you agree to try to resolve the dispute informally by contacting us at hello@contentflux.app. We will try to resolve the dispute informally within 60 days.

Arbitration

If we cannot resolve the dispute informally, you and contentFlux agree to resolve any claims arising out of or relating to these Terms or the Services through final and binding arbitration, except as set forth below. The arbitration will be conducted by JAMS under its Comprehensive Arbitration Rules and Procedures.

Exceptions

Either party may bring a lawsuit in court for claims related to intellectual property infringement or misappropriation. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

Class Action Waiver

YOU AND CONTENTFLUX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

21. Governing Law

These Terms and any disputes arising out of or related to these Terms or the Services will be governed by the laws of the State of California, without regard to its conflict of laws principles. Any litigation not subject to arbitration will be brought exclusively in the federal or state courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts.

22. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of these Terms and, where required by law, provide additional notice such as email notification or a prominent notice within the Services.

Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

23. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and contentFlux regarding the Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms will not be considered a waiver of our right to enforce that provision or any other provision in the future.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, labor disputes, internet disruptions, third-party service failures, or government actions.

24. Contact Us

If you have any questions about these Terms, please contact us at:

contentFlux
Email: hello@contentflux.app
Phone: +855 966018350