Privacy Policy

Last updated: January 27, 2026

This Privacy Policy describes how contentFlux, Inc. ("contentFlux", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our platform, or interact with our services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, password, company name, and job title.
  • Profile Information: Information you add to your profile, such as a profile photo, bio, or social media links.
  • Payment Information: When you make a purchase, our payment processors collect payment card numbers, billing addresses, and related financial information. We do not store complete payment card information on our servers.
  • Content and Files: Content you create, upload, or store using our Services, including marketing materials, brand assets, and AI-generated content.
  • Communications: Information you provide when you contact us for support, send us emails, or communicate through our platform.
  • Survey and Research Data: Information you provide in response to surveys, questionnaires, or research studies.

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Usage Information: Information about how you use our Services, such as features accessed, pages viewed, actions taken, and time spent on pages.
  • Device Information: Information about your device, including device type, operating system, browser type, unique device identifiers, and mobile network information.
  • Log Information: Server logs that record information about your use of our Services, including access times, IP addresses, pages viewed, and referring URLs.
  • Location Information: Approximate location derived from your IP address.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information. See our Cookie Policy for more details.

Information from Third Parties

We may receive information about you from third parties, including:

  • Social Media Platforms: If you connect your social media accounts, we may receive profile information and content from those platforms.
  • Integration Partners: Information from third-party services you connect to your contentFlux account.
  • Business Partners: Information from partners who help us provide and improve our Services.
  • Public Sources: Information from publicly available sources.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Create and manage your account
  • Send technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Personalize and improve your experience, including providing content recommendations
  • Train and improve our AI models to enhance content generation capabilities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights and safety of contentFlux, our users, and others
  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We share information with vendors, consultants, and other service providers who need access to perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
  • With Your Consent: We may share information when you direct us to do so or give us consent.
  • For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • For Legal Purposes: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; enforce our agreements and policies; protect our rights, privacy, safety, or property; or respond to an emergency.
  • With Affiliates: We may share information with our parent company, subsidiaries, and affiliates.
  • Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes or have a legitimate business need to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication measures
  • Employee training on data protection and security practices
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account, please contact us at privacy@contentflux.app.

Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies. See our Cookie Policy for more information.

Additional Rights for Certain Jurisdictions

Depending on your location, you may have additional rights regarding your personal information. Please see the jurisdiction-specific sections below.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. European Economic Area (EEA) and UK Residents

If you are located in the EEA or UK, you have certain rights under the General Data Protection Regulation (GDPR) or UK GDPR, including:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal information.
  • Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
  • Right to Restriction: You have the right to request that we restrict processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to processing of your personal information in certain circumstances.
  • Right to Withdraw Consent: Where we rely on consent, you have the right to withdraw consent at any time.

To exercise these rights, please contact us at privacy@contentflux.app. You also have the right to lodge a complaint with a supervisory authority.

Legal Basis for Processing: We process your personal information based on one or more of the following legal bases: performance of a contract, legitimate interests, consent, or compliance with legal obligations.

9. California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at privacy@contentflux.app or call us at the number provided below. We do not sell personal information as defined by the CCPA.

10. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 16, please contact us at privacy@contentflux.app.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where required by law, provide additional notice such as email notification or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

contentFlux, Inc.
Email: privacy@contentflux.app
Address: 548 Market Street, Suite 835, San Francisco, CA 94104, USA

For EEA and UK residents, you may also contact our Data Protection Officer at dpo@contentflux.app.